Terms of service

Terms of Services

Last updated: May 30, 2026

OVERVIEW

This website is operated by PotAndPlantq.com. Throughout the site, the terms “we”, “us” and “our” refer to PotAndPlantq.com. We offer this website, including all information, e-commerce tools, and digital services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, legal policies, and notices stated herein.

By visiting our site and/or purchasing a product from our catalog, you engage in our “Service” and agree to be bound legally by the following terms and conditions (“Terms of Services”, “Terms”), including those additional terms, conditions, and policies referenced via hyperlink throughout this store.

SECTION 1 - ONLINE STORE LEGAL TERMS

By agreeing to these Terms of Services, you represent that you are at least the age of majority in your state or province of residence. You may not use our premium gardening or cleaning products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any legislative laws in your jurisdiction (including but not limited to digital trademark and copyright laws).

SECTION 2 - GENERAL CONDITIONS

We reserve the absolute right to refuse service to anyone for any justifiable reason at any time. You understand that your submitted content (excluding confidential credit card information) may be transferred unencrypted over various networks. Credit card data is always completely encrypted during transit over networks.

SECTION 3 - ACCURACY AND TIMELINESS OF INFORMATION

While we strive for perfection, we are not legally responsible if information made available on this site is occasionally inaccurate, incomplete, or outdated. The material on this site is provided for general retail information only and should not be relied upon as the sole basis for making critical decisions without consulting primary sources.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our premium gardening merchandise are subject to change without prior notice. We reserve the right at any time to modify, alter, or discontinue the Service (or any product line or content thereof) without notice at any time.

SECTION 5 - PRODUCTS OR SERVICES

Certain products, including our Premium Gardening Tools and specialized items, are available exclusively online through the website storefront. These items may have limited inventory quantities and are subject to return, refund, or exchange strictly according to the guidelines outlined in our 14-day Return Policy.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT DETAILS

We reserve the right to refuse, limit, or cancel any order you place with us. In the event that we make a structural change to or cancel an order, we will attempt to notify you immediately by contacting the verified email address, billing address, or phone number provided at the time the order was made.

SECTION 7 - THIRD-PARTY LINKS

We are not responsible for examining or evaluating the contextual accuracy of any third-party links embedded on our store, and we do not warrant and will not have any legal liability or responsibility for any third-party materials, websites, software, or external services.

SECTION 8 - PERSONAL INFORMATION & PROHIBITED USES

Your submission of sensitive personal data through the digital store is securely governed by our Privacy Policy. Additionally, you are strictly prohibited from utilizing the site or its content for any unlawful purpose, malicious code transmission, or harassment.

SECTION 9 - GOVERNING LAW

These Terms of Services and any separate service agreements whereby we provide you retail products or customer services shall be governed by, interpreted, and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

Contact Us & Support

Questions regarding our Terms of Services, vendor guidelines, or legal conditions should be sent directly to our legal compliance officer:

  • Store Operator: PotAndPlantq.com

  • Customer Support Email: support@PotAndPlantq.com

  • Business Address: 18894 Jupiter Ave, Paynes Creek, CA 96075

  • Phone Number: +1 (530) 524-9190

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (Pacific Time / PT)